Support & legal
An app for restricting your own phone, and for keeping an honest record of how you are doing against your own rules. This page is where you get help with it.
Need help now? Email conseqapp@gmail.com. A person reads it. Or jump to turning everything off.
What the app does
You set rules for your own phone. CONSEQ applies them through Apple's Screen Time systems, with access you grant, and keeps a record on the phone of how it is going.
- Uses Apple’s adult-content filter to restrict supported websites.
- Blocks apps and categories you pick.
- Applies daily time limits or scheduled blocked hours to selected apps.
- Stops any app being deleted, if you switch that on. This one covers the whole phone.
- Offers urge support, an object-finding camera mission, breathing, sounds, games, visual calm and lessons. Available activities vary by version.
- Keeps a log on the phone of your check ins, the tasks you did, the times you told it you broke your own rules, and the times a block stopped you. Plus a day count.
Private recovery features do not require a CONSEQ account. Optional Community creates a guest account when you explicitly join; your published username, posts, replies and selected profile picture are visible to approved members. Some of the app is behind a yearly or monthly subscription, purchased through your Apple Account. The Terms of Service explain the plans and cancellation, and the Privacy Policy explains how information is handled.
Community help and safety
Community is optional and for adults aged 18 and older. Joining requires agreement to the Terms of Service and Community rules, which prohibit objectionable content and abusive conduct. Report concerning posts and replies through their menus and block abusive members. To report a profile picture, an account-access problem or another safety concern, contact conseqapp@gmail.com. Our moderation team reviews reports within 24 hours of receiving them. For confirmed violations involving objectionable content or abusive conduct, we remove the offending content and suspend or ban the responsible account within that same 24-hour period. Do not share identifying details in a public thread.
What you need
- An iPhone running iOS 18 or later. The app is portrait only, and there is no iPad version.
- A passcode set on the iPhone. iOS will not grant Screen Time access without one.
- To be 18 or older.
Getting help
Email conseqapp@gmail.com. That is the whole support channel, and a person reads and answers it.
You can also reach it from inside the app: open the Profile tab and tap Get support, or Request a feature. Either one opens your Mail app with the message already addressed and filled in with your app version, build number and iOS version, which is what we need to work out what went wrong. If your phone has no mail account set up, the app shows you the address instead.
If you write to us from your own mail app, please say which iPhone and which iOS version you are on.
How to turn everything off
There are two ways, and both of them work whatever state the app is in.
From inside the app. Open the Profile tab, scroll to the bottom, and tap Erase everything and start over. Hold the button to confirm. That lifts every restriction CONSEQ applied and deletes your answers, your run and your log from the phone. The app goes back to how it was the first time you opened it. Do this before deleting the app.
From the iOS Settings app. Take Screen Time access away from CONSEQ in Settings, under Screen Time. That clears every restriction the app applied, including the one on deleting apps. Your log stays on the phone until you erase it in the app or delete the app.
Questions people actually ask
Why does it need Screen Time access?
Because that is the only way an app on iPhone can block anything. Apple's Screen Time systems, called Family Controls, Managed Settings and Device Activity, are what apply the web filter, the app blocks and the time limits. Without that access CONSEQ can keep a log and give you tasks, but it cannot restrict anything.
Why does my iPhone need a passcode?
That is Apple's rule, not ours. iOS will not hand Screen Time access to a phone with no passcode set. If the app tells you the grant failed, this is usually why. Set a passcode in the iOS Settings app, then try the Screen Time step again. CONSEQ never sees your passcode.
Why can I not delete other apps?
Because you switched on the setting that stops apps being deleted, and iOS applies that to the entire phone. While it is on, no app on the phone can be deleted, not only the ones you chose to block, and not only CONSEQ. Apple's system has no narrower version of it. Turn it off in Protection, erase CONSEQ from inside the app, or revoke Screen Time access in iOS Settings.
I cannot delete CONSEQ itself.
Same reason, same two fixes. Erase from inside the app first, then delete it normally.
Why do I have to wait before I can change my settings?
Because you chose a wait. The Protection page can be set to require a wait before its settings are editable. It adds time to reconsider an impulsive settings change. You can set it back to off, and the change applies from your next visit to the page.
Can you see what I browse, or which apps I blocked?
No. Apple hands an app like this one sealed identifiers that mean nothing outside your phone. We never learn which apps they are, and we are never told which sites you visited or tried to visit. We do not send these records to Superwall.
Does the camera record anything?
No. The object task asks you to find an ordinary object, and works out what it is looking at on the phone itself. No image is saved or sent anywhere. The breathing task uses no camera. You can say no to camera access and still use the other tasks.
How do I get my data deleted?
Erase everything from inside the app, as described above. That removes your local habit and activity records and, if you joined Community, deletes your community identity, posts and their threads, and replies. Community deletion requires internet; you must join Community again afterward. It does not cancel your subscription or delete subscription and analytics records processed by Apple, Superwall or PostHog. Email us to request deletion of records processed on our behalf; Apple manages its own purchase records. See the Privacy Policy for details. Contact us to request deletion of support correspondence.
Is any of this medical?
No. CONSEQ is not a medical device, not therapy, and not a substitute for professional care. It does not diagnose anything and it makes no claim about your health. The questions it asks at the start are our own, and they only decide what the app says to you next.
Does it cost anything?
Some of the app requires a subscription. The purchase screen shows current plans, prices and any trial or offer available to your Apple Account. See the Terms of Service for details. Cancel in your App Store settings; deleting the app does not cancel a subscription.